Recipe ≈ 90s to first insight

NPS promoter / detractor split

Compute the NPS score and surface the top 3 themes for promoters and detractors.

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Dataset

NPS survey — quarterly responses

300 rows · CSV

What you'll see

An NPS-by-segment table plus 6 themes (3 promoter / 3 detractor) with example quotes.

Pre-filled question

From nps-survey, compute the overall NPS (% promoters minus % detractors) per segment and surface the 3 most-frequent themes from the comment_en column for each of the promoter and detractor groups.

Topics

npssurveyqualitative